The focus of my work is problem solving and visual thinking. These resource pages summarize ideas that have impressed me as particularly useful, timely, or important. I’ve tried to distill key information both so it’s useful for others, and to clarify it in my own mind.
Solving problems means changing something, and change is based on learning. Learning requires both thinking and doing. These concepts drove the structure of this section:
- Problem solving basics – useful ideas about classifying problems and approaching their solution
- Principles – Theories, influences, and guidelines
- Practices – Tools and methodologies, both visual and interactive
The breakdown into principles and practices is based on a model in an appendix in Peter Senge’s Fifth Discipline. Certain principles (thinking) and practices (doing) are associated with each discipline of the learning organization.
In terms of one of the tools presented in this site, the Vee diagram, the principles show up in the upper left corner of the diagram as world view, theory, and concepts. The practices — tools and their artifacts — show up in the lower half, as methodology, implementation objects and events, records and transformations.